1. Eligibility for Returns & Exchanges

✅ Exchanges are accepted only in cases of:

• Products damaged during shipping.

• Manufacturing defects.

• Incorrect item sent.

• Exchange requests must be submitted within 2 days of delivery of the saree.

🚫 Returns/Exchanges are not accepted for:

• Change of mind.

• Size or color preference.

• General dissatisfaction with the product.

2. Mandatory Evidence Requirement

To process any return or exchange request, you must provide:

• An unboxing video clearly showing the damage at the time of opening.

• Clear photographs of the damaged or defective product.

• Your Order Number and Product Code.

⚠️ Important: Requests without an unboxing video will not be considered.

3. How to Report a Damaged Product

• Please submit your request using our Returns Form at:
  🔗 Return/Exchange Request Form:
  
  

Form details required:

• Order number and product code.

• Description of damage/issue.

• Upload of unboxing video and supporting images.

4. Review & Processing Timeline

• All requests are reviewed within 24 hours of submission.

• If approved, only an exchange will be initiated.

• Approval is granted only after verification of the submitted evidence.

• Exchange processing and dispatch will be completed within 3–4 business days after approval.

🚫 Please note: We do not offer refunds. Only product exchanges are initiated for eligible cases.

5. Assistance

• For any questions or concerns regarding returns and exchanges, please contact:
  📧 Dhaarevastra@gmail.com

Shipping Policy

Shipping Area

• We currently ship across all serviceable pin codes within India.

• International shipping is not available at this time.

Shipping Charges

• We are delighted to offer FREE shipping all over India.

Dispatch & Delivery

• Orders dispatched within 2–3 business days of confirmation.

• Delivery typically within 3–4 business days, depending on location.

• Tracking details provided once the order is shipped.

Notes

• Delivery timelines may vary due to courier delays, festive seasons, or remote locations.

• Please ensure that shipping details provided at checkout are accurate to avoid delays.

• If the package is missing or delivered to a location not mentioned in your provided shipping information, refunds will be processed only by the delivery partner.